Payment and Shipping

Payment

iDEAL

All iDEAL payments are secured by Ogone. All information that is exchanged while processing the payment, is encrypted using the SSL-protocol. These data cannot be detected, intercepterd or used by thirds parties.
When you choose to pay with iDEAL (only possible with Dutch bank accounts) make sure to follow every step of the process.

Attention! When using iDEAL, please make sure you complete the entire process! If you click through it to fast, your order will not be activated.

Bank transfer (IBAN)

Bank Details:

Name of account: Webshop The Grass Company

Adress:
Webshop The Grass Company 
Valkenjachtstraat 17-19
5042 WH Tilburg
Nederland / The Netherlands

Bank: ING Bank

Adress: 
ING Bank N.V. 
Foreign Operations 
PO Box 1800 
1000 BV Amsterdam 
Nederland / The Netherlands

IBAN: NL16INGB0002032076  
BIC / Swift Code: INGBNL2A  

Our VAT Number: NL0067.25.879.B.01

Attention! Please do not forget to mention your ordernumber when transferring money.

If your payment has not been received within 14 days, your order will be cancelled.

Shipping

Orders are shipped as soon as we have received your payment on our bank account. Please keep in mind that bank transfers from country to country may take a several days. All orders are packed in plain boxes.
You will receive a Track & Trace code to follow your package.

Shipping Costs & Estimated Duration

Please note we only ship to countries within the EUROPE 1 zone. 
These are: Belgium, the Netherlands, Luxembourg, Denmark (excl. Faeröer Islands), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Austria, Spain (incl. Balearen, excl. Canari Islands), UK (excl. Gibraltar and Canal Islands), Sweden. 

!!!Please note: due to Brexit we do not ship to the UK anymore. The UK is not part of the EU1 shipping zone. We are very sorry!!! 

Your benefits when shopping at Grasscompany.com:

• For shipments in the Netherlands: Free shipping for orders with a total amount above € 39.95*
• For shipments to Belgium: Free shipping for orders with a total amount above € 49.95*
• For shipments to EU-1 countries: Free shipping for orders with a total amount above € 69.95*
• Live 'on stock' view
• Large collection 
• Always a free gift with every order! 
• Always a Track & Trace code to follow your shipment
• Shipped discretely (plain boxes)

* This offer does not apply to tobacco products due to law and taxes. There will never be discount on tobacco (related) products or tobacco substitutes.